FAQ
What is a cold-pressed juice?
Cold Pressing is the process of extracting nutrient rich juice from fresh produce by pressing and squeezing at low temperature as opposed to cutting the fruit and vegetables with sharp blades at high temperatures.
No heat is applied during the extraction process which allows for low - levels of oxididation during the juicing process which does not compromise the integrity of the produce. The result is that the juice is full of flavour, rich in colour and nutrient rich.
Why does the juice look different to the last time I bought it?
Our juices are made with completely natural fruits and vegetables and variations in the colour and appearance may occur. Although we make every effort to make the juices consistently, seasonal variations and the location where the produce was grown will cause minor differences in the fruits and vegetables.
My juice is settled/separated. Is it ok to drink?
All our juices are preservative and additive free or any other ingredients that can prevent the natural settling process. Give it a good shake, and its fine to drink!
Can I drink your juices if I am lactose intolerant?
Yes. All our juices and nut milks are 100% lactose free.
Are your juices all gluten-free?
Yes. All our juices are gluten-free.
What is the shelf life of each juice?
MADE JUICES are made fresh and are highly perishable. Because our juices are preservative and additive free (nothing but fruit & veg), we recommend a 4 day shelf life. They should be refrigerated immediately as they contain live enzymes. Remember to refrigerate your juices, and refer to the best before date.
ORDERING & DELIVERY OF MADE JUICE
How soon can I receive my order?
Generally orders can be booked for production a day in advance. e.g. if you were wanting to start on Tuesday, your juice would be delivered Monday afternoon/evening between 1:30pm & 8pm, and you would need to order by Sunday afternoon.
I forgot to place an order and I would like to receive my order this afternoon, can I still place my order?
We may be able to still deliver the same day depending on the size of you order and what we already have scheduled to make. Phone 0478 552 205 before 9 am, and we will try and fit you in!
Do you Deliver?
Yes. We deliver in selected areas in the Perth metro area. To find out if we deliver to you, see our delivery area.
Can I pick up my order?
Yes, from Java Juice East Vic Park, 789 Albany Highway (in the Park Centre Opposite Coles). You can pick up your cleanse between 1:30 and 5:00pm the day you selected at checkout. You will be asked at the check out to nominate shipping or pick up preference. If your order is ready earlier we will notify you via text message.
I may not be home to receive my order. Can you leave it at the door?
Preferably we would like you to be home to receive your order so it can be refrigerated ASAP. We understand that this is not always practical so all orders are packed in a cooler bag with an ice brick. Depending on the weather, they are ok to leave out for up to 2 hours. If you think you might not be home, please leave a note in your order instructions to let our delivery driver know its ok to leave your order at the door.
I would like to set up a regular order. How do I do this?
You can set up a subscription by selecting the items you would like to receive and adding them to your cart. At checkout, you will be asked if it is a 'one off order' or a 'recurring order'. Select 'recurring order' and the intervals you would like to receive the order and your bank account will be debited the day you receive your order and we will deliver at the intervals you select.
Do i receive a discount for setting up a subscription?
Yes! You will receive 10% off your orders.
I need to change/pause/cancel my order for my subscription. How do I do this?
You can change your order by emailing info@madejuice.com.
CLEANSING & HEALTH
What is a juice cleanse?
A juice cleanse is a short term , fresh, raw , all liquid diet that is used to assist you in achieving your health goals. While cleansing you will be flooding your body with nutrient rich cold pressed juice while giving you digestive system a break and a chance to expel toxins from your body.
Should I prepare in any special way before my cleanse?
It is recommended that you limit the amount of carbohydrates and refined sugars you eat before you cleanse but it is not essential. It is however important to drink lots of water as water helps the elimination process. MADE JUICE cleanses are designed to be done whenever you are feeling like you would like a healthy kickstart. The cleanse will be more effective for weight loss and general detoxification if you prepare beforehand but not significantly.
How often should I cleanse?
We recommend a Relax cleanse once a week to remind the body and mind to be aware of healthy food choices and to generally be more energised. 3 day cleanses are a matter of choice. As often or infrequently as you like.
Will I suffer any negative effects of the cleanse?
Everyone reacts differently but there are some typical side effects to a juice cleanse that are good to know about and be prepared for. The first 2 days of detoxification is the most drastic and noticeable as the body adjusts to its new regime. Feeling under the weather, having a slight headache, fatigue and minor skin blemishes are all common symptoms of a cleanse and should be embraced. The more pleasant results of a juice cleanse will follow.
What are the benefits of a juice cleanse?
The benefits of a cleanse are : healthier looking skin , clear eyes, better awareness of certain foods on the body, clarity of mind, improved digestion, an overall awareness of well being , positive mood and even weight loss if going a longer cleanse with a properly planned diet to follow.
Can I drink alcohol while on a juice cleanse?
We do not recommend that you consume alcohol while cleansing.
Can I drink coffee while on a juice cleanse?
Preferably not. One cup of black coffee per day you must.
Can I work out during a cleanse?
Yes. It is important to move as sweat releases toxins. Low exertion exercise such as yoga, pilates, walking and swimming are recommended.
Should I drink water during a cleanse?
Yes. It is important to drink plenty of water, as this aids with removing removing toxins from your body.
Does it matter what order I drink my juices in if I am doing a cleanse?
Yes. All the juices are numbered 1 through 6 for each day of your cleanse. It is important to stick to this order to minimise side effects.
Will I lose weight on a juice cleanse?
Yes and No. Cleanses range from 1500 to 2000 calories. If you do cleanses regularly and for the longer period weight loss is more likely.
Can I smoke while cleansing?
Naturally, we recommend that you do not smoke while cleansing.
I am allergic to cashews and you have cashew milk, can I still do a cleanse?
In the case that you are allergic to cashews, please note this in the delivery instructions and we will substitute the nut milk for a lemon.
Can I eat solid foods while on a cleanse?
We recommend that you do not eat while you are cleansing. Although it is not the end of the world if you do eat, your body will not fully detox. We recommend if you do eat, stick to raw foods like fruit and vegetables.
How should I store my juice?
Take your juices out of the cooler bag and refrigerate. Our juices are raw and unpasteurised, making them highly perishable.
I feel like I need to chew on something. Can I chew gum?
Chewing gum contributes to gas and confuses the digestive process. What does this mean? Your stomach is getting ready for food that isn’t coming. If you must chew, make sure to make it sugarless.
Still got questions? Email info@madejuice.com and one of our team will be able to help you.
